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Frequently asked questions

Car Insurance Faqs

Q. What is the difference between compulsory excess and voluntary excess

A. There are also two types of excesses – compulsory and voluntary.

Compulsory Excess
A compulsory excess is one that someone has to pay, and has no choice in. It’s part of the policy and can’t be changed. A compulsory excess of £250 means you will always have to pay the first £250 of any repair bills or claim.

A higher compulsory excess is often applied to the insurance of young drivers. This means they’ll have to pay, as an example, £300 or £500 or more in the event of making a claim. The amount will decrease with age, with the more experienced driver typically paying a lower compulsory excess.

Voluntary Excess
A voluntary excess is one which the driver chooses to have attached to their policy. So someone can say to their insurer that they want one to apply to their policy in order to bring down the cost of their cover. Someone can have a compulsory excess attached to their cover and can also use a voluntary excess on top. Their insurer could then reward them with lower car insurance premiums.

Experiment and see!

Try different levels of excess to see the differences in premium.

For some people, managing a voluntary excess could save them money on their car insurance. Of course, it depends on their car’s value and how much they are prepared to pay out in the event of a claim. Someone with considerable savings might want a voluntary excess of several hundred pounds, which with some insurers could significantly reduce the cost of their premium.

You could choose to experiment with different excess levels with different insurers. A website like ours can help you compare car insurance, including the excesses, and give you an idea of what’s out there and how different policies react to different levels of voluntary excess. Over the period of a year you could save a substantial amount of money.



Q. I don’t understand the car insurance categories. What is best for me?

A. Class 3 business use insurance is cover for when you travel to meet clients as part of your role – usually ideal for sales people and account managers who drive a lot. Commuting insurance covers you for driving to and from your place at work. Business Use insurance allows you to use your car for business use such as driving to conferences, meetings, different offices etc Social, domestic and pleasure insurance covers you for normal day-to-day driving.



Q. What are the differences between car insurance cover types?

A. Third Party only covers any claim by 3rd parties (but not a claim on your vehicle) Third Party Fire & Theft covers any claim by 3rd parties and any fire damage or theft of your vehicle Fully Comprehensive covers accidental damage to your vehicle, fire damage, theft, and claims by 3rd parties.



Q. What information do I need to provide?

A. We require the details of the drivers you want to insure, including personal information and any claims and convictions. This needs to be accurate. We also require your car make and model or registration and any modifications. All details are totally secure and no credit check takes place.



Q. How does Insurance4your.co.uk search the car insurance market?

A. Our quote engine searches our selected leading panel of UK insurers and offers you the best price available with the policy features you have selected. We are completely independent so you can be sure of being quoted the best policy available.



Van Insurance Faqs

Q. What type of business use cover will I need?

A. If you drive your van to and from work and transport business related goods such as your own tools, please select “Carriage of Own Goods.”

This cover is ideal for professions such as plumbers, decorators, window cleaners or florists as there is no cover for loss of, or damage to any goods being carried.

“Carriage of Goods for Hire & Reward” extends this cover to include the transport of goods for payment and would be suitable for professions such as fast food or catalogue goods delivery drivers. Again, no cover exists for loss of, or damage to the goods being carried. Social, domestic and pleasure will cover your vehicle for personal usage only (excludes using your vehicle in conjunction with your occupation/trade). Social, domestic, pleasure and commuting will cover your vehicle whilst transporting goods for your own occupation/business.



Q. What are the differences between van insurance cover types?

A. Third Party only covers any claim by 3rd parties (but not a claim on your vehicle) Third Party Fire & Theft covers any claim by 3rd parties and any fire damage or theft of your vehicle Fully Comprehensive covers accidental damage to your vehicle, fire damage, theft, and claims by 3rd parties.



Q. What information do I need to provide?

A. We require the details of the drivers you want to insure, including personal information and any claims and convictions. This needs to be accurate. We also require your van make and model or registration and any modifications. All details are totally secure and no credit check takes place.



Q. How does Insurance4your.co.uk search the van insurance market?

A. Our quote engine searches our selected leading panel of UK insurers and offers you the best price available with the policy features you have selected. We are completely independent so you can be sure of the best policy available. We have access to the best van insurance rates on the market today.



Home Insurance Faqs

Q. Is it difficult to claim and how long does a claim take to settle?

A. We pride ourselves on having the best customer service in the market. We are not a faceless internet company that isn’t interested in your claim. We have been providing insurance services for over 100 years – well before the internet! – And we’ll help you submit your claim quickly and efficiently. If the claim if covered by the policy, we’ll get the process moving and straight forward claims are usually settled very quickly. We’ll keep you informed of the progress.



Q. My home insurance is with my mortgage company. Can I switch?

A. Normally it is no problem to switch to a company of your choice. People often take their house insurance with their mortgage company for pure ease, but we normally can save our customers a large sum of money and it is easy to switch.



Q. What the difference between buildings insurance and contents insurance?

A. Simply put, buildings insurance covers the structure of your home together with its fixtures and fittings. This includes weather or fire damage and any permanent features in your home (e.g. kitchen fittings).

Contents insurance covers the contents of your home – what you would take with you if you moved house, your personal belongings.



Q. How does Insurance4your.co.uk search the home insurance market?

A. Our quote engine searches our selected leading panel of UK insurers and offers you the best price available with the policy features you have selected. We are completely independent so you can be sure of being quoted the best policy available.